Our Fees

Pricing and Fees

We are a private-billing practice and routinely bulk bill children under 5 years of age, Pension Card and DVA Health Card holders.

Key Points

Fees are payable at the time of consultation by cash, EFTPOS or credit card. We do not accept AMEX or DINERS. A list of usual fees charged and other practice information is available at the reception desk and is displayed in the waiting room. 

> We are a private-billing practice and routinely bulk-bill children under the age of 5 years old, as well as Pension Card holders.

> Our fee schedule is the same whether your appointment is a face to face, telephone or video consultation.

> Medicare  rebates are only available for telephone or video consultations if you have had at least one face-to-face consultation in the last 12 months.

Procedures

  • Our doctors are skilled in performing a range of procedures such as the removal of skin lesions and Implanon insertion
  • The cost of these procedures will vary depending on their complexity
  • Your doctor will perform an initial consult to discuss any procedure with you, and will be able to provide you with more information regarding fees during this consult

Bulk Billing

  • Children 5 years and under
  • Pension Card Holders
  • Bulk billing of any consultations is at the discretion of each Medical Practitioner
  • Patients must have a valid Medicare Card

 

What To Know When Booking Your Next Appointment

Appointments

Standard consultations are up to 15 minutes in length. When booking your appointment, please let the receptionist know if you require a longer consultation. We offer the convenience of online booking through HotDoc to make it even easier for you to book your next appointment.

Payment

We are a private billing practice and offer bulk billing to Pension Card Holders and children under 5 years of age. All other consultations are privately charged and are to be paid on the day of consultation. For your convenience, online claiming allows you to claim your rebate on the spot.

Recall and reminder system

Our doctors use this system to follow up on your results and upcoming procedures. Patients are automatically enrolled in some reminder systems, such as state cervical screening program register, bowel screening or mammograms. Please let reception know if you wish to opt out.

Results

Our reception team and nurses are not permitted to give out results to patients, unless specifically instructed by your doctor. In most instances, you will need to book a follow-up appointment with your doctor to receive your results.

Continuity of care

It is important to develop an ongoing relationship with your GP. This is particularly important if coming for results from your previous visit. Evidence shows that seeing the same GP results in improved patient outcomes and patient satisfaction.

Patient feedback

We welcome both positive and negative feedback in order to improve our service. Please email our practice manager Gurleen Saini on admin@rosedalesurgery.com.au or leave a message in the feedback box in the reception area.

It is a good idea to discuss the complaint with us in the first instance.

However, if you are not satisfied with our actions, you may contact either the Health Care Complaints Commissioner Ph: 1800 043 159 or the NSW Ombudsman on 1800 451 524 to discuss your complaint.

Stay Connected

Want to stay in the know? We post regular updates on social media with important health and practice information.

Like us and follow us to stay connected! 

Meet Our Team

expert-team-Rosedale-Medical-Practice

Our expert West Pennant Hills medical centre team is here to listen, understand, diagnose and provide effective solutions for your health concerns.

Learn About Our Practice

Front view of Rosedale Medical Practice West Pennant Hills

Warm, inviting space, a team that genuinely cares, and a vision to transform lives, learn more about Rosedale Medical Practice and our care philosophy.

Book an Appointment

Rosedale Medical Practice Receptionist Karyn

Save valuable time by booking your next appointment online, or request scripts and referrals via HotDoc. Alternatively, call our friendly reception team, 02 9680 9644.

Rosedale Medical Practice West Pennant Hills

Care Outside the Box
 

WE ARE LOCATED AT:

37 Coonara Avenue, West Pennant Hills

Phone: 02 9680 9644

 

OPENING HOURS:

Monday – Friday: 8.30am – 6.00pm
Saturday: 8.30am – 1.00pm
Sunday: Closed

Contact UsBook Online