The team behind
every appointment.
Behind every good medical practice is a team that keeps care flowing.
Our admin team coordinates appointments, supports patients through complex care journeys, and keeps communication clear between doctors, specialists, and allied health providers. The people who make your care smooth, organised, and human — from the moment you contact us.
Our leadership.
Owners & operations
Gurleen
CPA · Director, Growth & Strategy
Leads the operational and strategic direction of Rosedale, building systems that make healthcare simpler, more connected, and easier to access for the Hills community. Known for calm, solutions-focused leadership and long-term thinking.
Jennifer
Practice Manager · 14+ years in medical admin
Oversees day-to-day operations and keeps everything running smoothly behind the scenes. Calm under pressure, exacting on detail, and the reason patients describe Rosedale as "well-run."
Our reception team.
The voices you'll hear first
Janelle
Medical Receptionist · Reception coordination
Creates the calm, welcoming experience patients feel from the moment they arrive. Remembers the small details others might miss, and quietly keeps the day running smoothly behind the scenes.
Ann
Medical Receptionist · Hills District local
Often the first friendly voice patients hear when they contact Rosedale. Known for her warm, steady presence and natural empathy — and for noticing when someone needs a little extra care.
Sharon
Medical Receptionist
Calm, reassuring, and attentive — Sharon understands that patients often reach out during vulnerable moments. Her work helps make Rosedale a place where people feel respected and genuinely heard.
Rosie
Medical Receptionist · Clinical admin background
Brings a clinical support background to every interaction. Detail-focused and quietly thorough — Rosie's reliability is part of what keeps Rosedale's patient care feeling organised and unhurried.