Crying with strangers can change the world

Crying with strangers can change the world

“Not enough of us know how to sit in pain with others.

Worse, our discomfort shows up in ways that can hurt people and reinforce their own isolation.

I have started to believe that crying with strangers in person could save the world.”

Amongst other things, this quote by Brené Brown sums up the art and challenges of #generalpractice beautifully.

One of the most important things we can do for others is to create space for the expression of #discomfort, #vulnerability and #difficultemotions.

It is the privilege our team at Rosedale Medical Practice has when we talk to our patients, our community, and each other each and every day.

And we are forever indebted to our patients for your trust in us as we walk through life’s journey together.

We’re all hurting right now, and we must, above anything else, support each other.

Please – stay safe, get tested, stay home, be kind and reach out.

We’re here, we care, we’ll listen.

With love,

Team Rosedale

COVID-19 Alert in West Pennant Hills

COVID-19 Alert in West Pennant Hills


West Pennant Hills is now listed as a case location.

There has been a positive COVID-19 case at 7 Eleven, Pennant Hills Road, West Pennant Hills.

Anyone that attended this venue on Thursday 15 July, 6.30am – 6.40am is considered to be a casual contact.

Please follow instructions from NSW Health closely.

  • Get tested immediately
  • Stay home and isolate
  • Watch out for symptoms and retest if they occur

Rosedale Medical Practice will continue to offer Telehealth phone and video consults to patients, with face to face consults reserved for situations where they are ABSOLUTELY necessary.

If you have any of the below symptoms please do not visit the practice. We will consult you via phone or video, or refer you to the nearest respiratory clinic to be seen should this be required.

Fever or chills
Shortness of breath or difficulty breathing
Muscle or body aches
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting

As always, the safety of our patients and team members is our number one priority.

Stay safe,

Team Rosedale

Welcome Mary-Anne Chamoun from Prosper Nutrition

Welcome Mary-Anne Chamoun from Prosper Nutrition

Please welcome our wonderful dietitian and nutritionist Mary-Anne Chamoun to Team Rosedale.

Mary-Anne will be joining our practice on Friday 6th August 2021, and will see patients on alternate Fridays.

Mary-Anne graduated from the University of Sydney in 2007. She has a particular interest in managing diabetes, heart disease, malnutrition and conditions of the gastrointestinal system. Mary-Anne is also trained in the use of a low FODMAP diet for IBS by Monash University.

She also consults at Norwest Private Hospital in the area of weight loss surgery and understands the frustrations of weight gain experienced by individuals with insulin resistance and polycystic ovary syndrome.

Being a mother of three young children, she acknowledges the demands of family life and how this can impact on food choices. Her approach is to implement simple and practical advice to create healthier habits that will last a lifetime.

Mary-Anne will be accepting bookings via HotDoc shortly, watch this space.

Best wishes,

Team Rosedale

#dietitian #nutritionist #teamrosedale #yourbesthealthstartshere #careoutsidethebox

The end of (long) phone consults?

The end of (long) phone consults?

The federal government has just today released important changes to your Medicare rebates (the amount of money you get back from Medicare for each consultation with your doctor).

These changes will be effective from tomorrow, 1st July 2021:

1️⃣ 😷 Face to face and video consultations:

Your rebate has increased slightly (by 1.5%) so that you will get more back for each consultation.

2️⃣ 📞 Phone consultations:

You will no longer receive a rebate for long consultations. The maximum rebate you will receive is $39.10 (unless you are booking certain mental health consultations).

This means that if you are booked for a long phone consultation, you may be asked to pay as much as $120.90 out of pocket.

If you need a long consultation, we suggest you book a face to face or video consultation instead to minimise your out of pocket costs.

We understand that the government is making these changes to increase Australia’s uptake of video consultations.

If you require a video consultation and have seen one of our doctors in the last 12 months, the best way to book your appointment is via HotDoc. You will be sent a link which will be used to connect you to your doctor at the time of your appointment. Currently Dr Saini is the only doctor offering video consults. Other doctors will join in shortly if there is sufficient demand.

If you have not seen us in the last 12 months, you must book in for a face to face consultation.

Best wishes,

Team Rosedale

Expect more

Expect more

Are your expectations of your general practice high enough?

Here’s what I’ve learnt from talking to the most innovative, caring and compassionate practice owners and leaders around the world:

General practices are an amazing powerhouse for not only providing you compassionate, comprehensive and personalised health care when you visit,


Providing proactive outreach care that is targeted at keeping you well even when you’re not physically at the practice.

At Rosedale Medical Practice West Pennant Hills, it’s an approach we call “Care Outside the Box”, and something we strive to deliver on each and every day

Hint: We have a long way to go, and we aim to get even better at getting better.

Here’s what we think great care should look like:

“…care that warms your heart as soon as you enter,


extends well beyond the four walls of our practice.”

What is YOUR practice doing for you?

Is it time to raise the bar?

Will you demand better for you and your family?



✅ A great relationship with your general practice is a wise investment in your health, as well as the health of your family

✅ GPs can help you with a broad range of health concerns, including your physical, mental and emotional health

✅ A great way to plan your first consult is to ask for a general health check

#anewkindofcare #careoutsidethebox #betterhealthstartshere #yourpartnerinhealth #teamrosedale #generalpractice

AstraZeneca Age Recommendation Raised to 60+

AstraZeneca Age Recommendation Raised to 60+

Updated ATAGI advice 17/6/2021
The summary below has been provided to general practices by the Chief Medical Officer, Professor Paul Kelly. It has been prepared to assist in our communication with patients with questions about the COVID-19 Astra Zeneca Vaccine.

What is the new ATAGI advice?
The Australian Technical Advisory Group on Immunisation (ATAGI) have reviewed their advice on the AstraZeneca vaccine. They have recommended that Pfizer is the preferred vaccine for people aged under 60 years.
This doesn’t change who is currently eligible for a COVID-19 vaccine, but it means if you are under 60 it is preferred you get the Pfizer vaccine.

Why has the advice changed?
ATAGI have made this recommendation because of new evidence that shows the risk of thrombosis with thrombocytopenia syndrome, or TTS (which is a rare blood clotting syndrome) in the 50 – 59 age group is higher than initially thought.

I’ve had my first dose of AstraZeneca, should I get Pfizer for my second dose?
No, this isn’t necessary. If you have had your first AstraZeneca vaccine dose without any serious side effects, you can receive your second dose as planned.
To ensure maximum long term immunity, it is important you receive two doses of the same COVID-19 vaccine.

I’ve had my first dose of AstraZeneca, and have side effects that I am worried about. What should I do?
If you have recently had your first vaccine dose and are experiencing any side effects that you are worried about, I can book an appointment for you to see your doctor.

I am 60 years or over, is the AstraZeneca vaccine still safe for me?
Yes, the AstraZeneca vaccine is still safe for you.
The risk of thrombosis with thrombocytopenia syndrome, or TTS (which is a rare blood clotting syndrome), is much lower in people aged 60 years and over.
Additionally, if you are aged 60 and over you are much more likely to become seriously unwell if you catch COVID-19.

I’m booked in for my first dose of the AstraZeneca COVID-19 vaccine and I am under 60, what do I do?
If you are aged under 60 years, and you have an appointment to receive your first dose of
AstraZeneca, it is recommended you cancel this booking.
You can schedule an appointment at a Pfizer vaccination site. If you need to find the site closest to you, you can use the vaccine eligibility check on

Where can I get a Pfizer vaccine?
Some Commonwealth Vaccination Clinics are currently providing the Pfizer vaccine, along with many state based clinics All CVCs and many General Practices will have the Pfizer vaccines during June and July.
To book an appointment, you can use the vaccine eligibility checker. You can find the checker on
If an appointment is not available right away, new clinics and appointments are being added regularly, so you can wait a few days and check again.

I am under 60, and I am fully vaccinated with AstraZeneca, do I have to get Pfizer now?
If you have received both doses of the vaccine you do not need to get vaccinated with any other COVID-19 vaccine.

Please click here for more information.