How does our COVID-19 vaccine clinic work?

How does our COVID-19 vaccine clinic work?

✅ On arrival, our wonderful, superstar admin staff greets you, checks your details, checks your temperature and directs you to your seat

✅ Each of our doctors takes the time to explain the vaccine to you, including information about the vaccine, and expected side effects, and signs to watch for

✅ We have a detailed conversation with you about the risk of thrombosis with thrombocytopenia syndrome (TTS – a rare type of ‘blood clot’), the signs to watch for, and what to do if you develop these signs

✅ We observe you for 15 minutes (or 30 minutes if you have had a previous history of anaphylaxis, a severe allergic reaction) and are ready to respond with emergency medication if needed

✅ On Tuesdays we are joined by our amazing medical student from Macquarie University

Our systems and processes are carefully designed with your safety as our highest priority, to ensure that you receive the best possible experience.

Remember, our team is ready to serve you and your loved ones. We are doing just over 100 vaccines a day and have the capacity to do more – so if you know anyone that would like the Astra Zeneca vaccine, please send them our way so that we can help.

Best wishes,

Team Rosedale

In the photo: Dr Jas Saini, Medical Student Gareth, and Admin Assistant Simran
Photographer: Janelle

Crying with strangers can change the world

Crying with strangers can change the world

“Not enough of us know how to sit in pain with others.

Worse, our discomfort shows up in ways that can hurt people and reinforce their own isolation.

I have started to believe that crying with strangers in person could save the world.”

Amongst other things, this quote by Brené Brown sums up the art and challenges of #generalpractice beautifully.

One of the most important things we can do for others is to create space for the expression of #discomfort, #vulnerability and #difficultemotions.

It is the privilege our team at Rosedale Medical Practice has when we talk to our patients, our community, and each other each and every day.

And we are forever indebted to our patients for your trust in us as we walk through life’s journey together.

We’re all hurting right now, and we must, above anything else, support each other.

Please – stay safe, get tested, stay home, be kind and reach out.

We’re here, we care, we’ll listen.

With love,

Team Rosedale

COVID-19 Alert in West Pennant Hills

COVID-19 Alert in West Pennant Hills


West Pennant Hills is now listed as a case location.

There has been a positive COVID-19 case at 7 Eleven, Pennant Hills Road, West Pennant Hills.

Anyone that attended this venue on Thursday 15 July, 6.30am – 6.40am is considered to be a casual contact.

Please follow instructions from NSW Health closely.

  • Get tested immediately
  • Stay home and isolate
  • Watch out for symptoms and retest if they occur

Rosedale Medical Practice will continue to offer Telehealth phone and video consults to patients, with face to face consults reserved for situations where they are ABSOLUTELY necessary.

If you have any of the below symptoms please do not visit the practice. We will consult you via phone or video, or refer you to the nearest respiratory clinic to be seen should this be required.

Fever or chills
Shortness of breath or difficulty breathing
Muscle or body aches
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting

As always, the safety of our patients and team members is our number one priority.

Stay safe,

Team Rosedale

Welcome Mary-Anne Chamoun from Prosper Nutrition

Welcome Mary-Anne Chamoun from Prosper Nutrition

Please welcome our wonderful dietitian and nutritionist Mary-Anne Chamoun to Team Rosedale.

Mary-Anne will be joining our practice on Friday 6th August 2021, and will see patients on alternate Fridays.

Mary-Anne graduated from the University of Sydney in 2007. She has a particular interest in managing diabetes, heart disease, malnutrition and conditions of the gastrointestinal system. Mary-Anne is also trained in the use of a low FODMAP diet for IBS by Monash University.

She also consults at Norwest Private Hospital in the area of weight loss surgery and understands the frustrations of weight gain experienced by individuals with insulin resistance and polycystic ovary syndrome.

Being a mother of three young children, she acknowledges the demands of family life and how this can impact on food choices. Her approach is to implement simple and practical advice to create healthier habits that will last a lifetime.

Mary-Anne will be accepting bookings via HotDoc shortly, watch this space.

Best wishes,

Team Rosedale

#dietitian #nutritionist #teamrosedale #yourbesthealthstartshere #careoutsidethebox

The end of (long) phone consults?

The end of (long) phone consults?

The federal government has just today released important changes to your Medicare rebates (the amount of money you get back from Medicare for each consultation with your doctor).

These changes will be effective from tomorrow, 1st July 2021:

1️⃣ 😷 Face to face and video consultations:

Your rebate has increased slightly (by 1.5%) so that you will get more back for each consultation.

2️⃣ 📞 Phone consultations:

You will no longer receive a rebate for long consultations. The maximum rebate you will receive is $39.10 (unless you are booking certain mental health consultations).

This means that if you are booked for a long phone consultation, you may be asked to pay as much as $120.90 out of pocket.

If you need a long consultation, we suggest you book a face to face or video consultation instead to minimise your out of pocket costs.

We understand that the government is making these changes to increase Australia’s uptake of video consultations.

If you require a video consultation and have seen one of our doctors in the last 12 months, the best way to book your appointment is via HotDoc. You will be sent a link which will be used to connect you to your doctor at the time of your appointment. Currently Dr Saini is the only doctor offering video consults. Other doctors will join in shortly if there is sufficient demand.

If you have not seen us in the last 12 months, you must book in for a face to face consultation.

Best wishes,

Team Rosedale

Expect more

Expect more

Are your expectations of your general practice high enough?

Here’s what I’ve learnt from talking to the most innovative, caring and compassionate practice owners and leaders around the world:

General practices are an amazing powerhouse for not only providing you compassionate, comprehensive and personalised health care when you visit,


Providing proactive outreach care that is targeted at keeping you well even when you’re not physically at the practice.

At Rosedale Medical Practice West Pennant Hills, it’s an approach we call “Care Outside the Box”, and something we strive to deliver on each and every day

Hint: We have a long way to go, and we aim to get even better at getting better.

Here’s what we think great care should look like:

“…care that warms your heart as soon as you enter,


extends well beyond the four walls of our practice.”

What is YOUR practice doing for you?

Is it time to raise the bar?

Will you demand better for you and your family?



✅ A great relationship with your general practice is a wise investment in your health, as well as the health of your family

✅ GPs can help you with a broad range of health concerns, including your physical, mental and emotional health

✅ A great way to plan your first consult is to ask for a general health check

#anewkindofcare #careoutsidethebox #betterhealthstartshere #yourpartnerinhealth #teamrosedale #generalpractice