We imagine a world in which the vast majority of people wake up feeling healthy and empowered to do the things, and be with the people, they love.
Our Mission is to
Provide the highest standards of comprehensive, whole-person health care and to improve the lives of our patients, team and community.
Our Vision is to be
– The practice of choice for our patients
– The employer of choice for our team
– The training practice of choice for students and registrars.
Our Core Values
1. Improve Lives
We exist to improve the lives of our patients, our team and our community. With everything we do, we blend compassion with innovation to provide health care that empowers, inspires and leaves our patients feeling confident about their health.
We are constantly thinking of ways in which we can improve value to you, our patients.
We care about you while we care for you. Welcome to the Rosedale family.
2. Build Thriving Communities
At Rosedale Medical Practice West Pennant Hills, we have adopted a deliberate philosophy of networking with our colleagues across the entire medical neighbourhood. We aim to provide our patients with a truly connected health care experience, regardless of where they are in their health care journey. We call it “Care Outside The Box”.
Care from the comfort of your home
We have implemented new ways for you to access your care team, including Telehealth telephone and video consultations.
empowered by technology
Our shared care, real-time remote monitoring tool, CareMonitor, allows us to work with you to prevent and manage chronic conditions, and prevent avoidable hospitalisations.
Our Strategy is to:
> Keep human connection at the heart of everything that we do, so as to improve the lives of those receiving and delivering care
> Create a healthier, more sustainable and more connected future for current and future generations
> Sustainably grow our business in a way that benefits our patients, our team and our community
Our Goals are:
> To improve the experience of care for our patients
> To improve joy in work for our team
> To improve the health outcomes of the people that we serve
> To contribute positively towards the building of a sustainable health care system
Our Enablers include:
> Engaged leadership
> Patient, team and community partnerships
> Integrated, digitally-enabled practice with new ways to access your care team
> Data-driven improvement
> Comprehensive, continuous and coordinated whole-person care
Stay up to date with what’s happening at Rosedale Medical Practice West Pennant Hills
COVID-19 has asked a lot of us. We have had to take quick and decisive action in several key areas of the business. We have placed several projects on hold and refined our operations to prioritise safety above all else. Throughout this process of moment to moment...
Monday 23rd March 2020 Rosedale Medical Practice will no longer be offering face to face appointments. There will be very few exceptions to this, which will need to be considered on an individual, case-by-case basis. Effectively immediately, if you are booking an...
Throw back to 1985 – a scene remembered by many as one of the most heartbreaking in Australian television history – Molly Jones of A Country Practice (played by Anne Tenney) would die of leukaemia, while lying on a couch in the garden watching Brendan play with their...
Where do I start? There was so much value in this fireside chat with Kelly Chard, Merryn Thomae and Dinesh Palipana. 2020 has been a really hard year. It has “helped us examine our values and ask some really hard questions.” (Dr Palipana). We’ve seen a cultural shift...
A message of gratitude. We appreciate the additional rebates that were available to our patients during the early stages of COVID-19. Whilst small, they allowed us to absorb some of the costs of providing a high quality medical service and offer bulk-billed Telehealth...
Wednesday 30th September - Update on Fees In line with recent Medicare changes, our fees will return to normal from tomorrow, October 1st. All Telehealth and face to face consultations will be privately billed according to our usual fee structure. More information...