Where do I start? There was so much value in this fireside chat with Kelly Chard, Merryn Thomae and Dinesh Palipana.

2020 has been a really hard year. It has “helped us examine our values and ask some really hard questions.” (Dr Palipana).

We’ve seen a cultural shift towards becoming a “caring community”, better able to care for ourselves in addition to our patients and clients. 2020 has fostered a “new ability to reach out and ask for help and ask for support” (Dr Thomae)

We’ve also seen a paradigm shift in the way we see health care teams. In health care team 3.0, our accountants and IT professionals are important members of our TEAM. They play a key role in helping us to understand our business environment, respond to threats and opportunities, and take even better care of our patients by expanding our focus to both business AND clinical excellence.

And this was just a small part of our conversation.

Click here for the full video series.

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