‘Care Outside the Box’
“Care outside the box is… about understanding, acknowledging and respecting the patient journey. So if you come and visit our practice as a patient, we want you to immediately feel at home… as soon as you enter the doors of our practice, you experience warmth, compassion and love. You’re greeted by receptionists that really care about you. Not only that, they absolutely love the work that they do.”
You can learn more about our ‘Care Outside the Box’ philosophy by listening to our Featured Podcast.
Our person-centred, team-based and community-aligned approach:
With you when it matters
We are here for you when you need us, and are committed to developing new ways for you to reach your care team.
Accountable for your health care outcomes
We take responsibility for making sure you receive the best possible health care.
Designed to meet your health needs
We are committed to providing you with all the care, information and services that you need.
Your partner for life
We are committed to providing multi-generational health care over a lifetime.
Working together to make things simple
We are here to help you navigate the system in order to get the care you need in a safe and timely way.
Primary care that places people first
Our patients are the most important part of our care team. You are an expert by experience. We are here to support you.
We Blend Compassion with Innovation.
“When you visit Rosedale Medical Practice, you can be at ease that your health care needs will be met by the best health care practitioners in the field.”
“Our doctors and nurses are understanding and listen. They will never rush you. They spend time explaining what’s going on and how to address it. They value your time.”
“We place people at the centre of all decisions relating to their health. We actively seek feedback and would like for you to tell us how we could be doing better."
"Our receptionists pay attention to the small details and will go out of their way to ensure your comfort."