Care Outside the Box

A beautiful blend of compassion with innovation

“Care outside the box is… about understanding, acknowledging and respecting the patient journey. So if you come and visit our practice as a patient, we want you to immediately feel at home… as soon as you enter the doors of our practice, you experience warmth, compassion and love. You’re greeted by receptionists that really care about you. Not only that, they absolutely love the work that they do.” You can learn more about our ‘Care Outside the Box’ philosophy by listening to our Featured Podcast.

An Interview with Gurleen Saini and Dr Jas Saini

Engage Your Healthcare Leadership Podcast

At Rosedale Medical Practice, West Pennant Hills, we are proud to offer health care that is responsive to the needs of our patients. We are committed to delivering the right care at the right time, by ensuring that our practice upholds the Shared Principles of Primary Care. That is, by providing care that is:

  • Person and Family-Centred
  • Continuous
  • Comprehensive and Equitable
  • Team-based and Collaborative
  • Coordinated and Integrated
  • Accessible
  • High Value

The ultimate result is health care that is tailored to your needs. We focus on getting to know you and earning your trust. We care about you while we care for you. Our care extends beyond the four walls of our practice. Wherever your health care journey takes you, we will be there to guide the way and coordinate your care.


“With everything we do, we strive to achieve the four aims of high quality health care. We prioritise activities that improve patient experience, create joy in work for our care teams, and improve the health of our patient population in a way that is sustainable for the long term.”

Primary care that places people first

Our patients are the most important part of our care team. You are an expert by experience. We are here to support you.

Accountable for your health care outcomes

We take responsibility for making sure you receive the best possible health care.

Designed to meet your health needs

We are committed to providing you with all the care, information and services that you need.

— Patient-Centred

— Committed to Quality and Safety

— Comprehensive

With you when it matters

We are here for you when you need us, and are committed to developing new ways for you to reach your care team.

Working together to make things simple

We are here to help you navigate the system in order to get the care you need in a safe and timely way.

Your partner for life

We are committed to providing multi-generational health care over a lifetime.

— Accessible

— Coordinated

— Continuous

We Blend Compassion with Innovation.

“When you visit Rosedale Medical Practice, you can be at ease that your health care needs will be met by the best health care practitioners in the field.”

Consistent Clinical Excellence

“Our doctors and nurses are understanding and listen. They will never rush you. They spend time explaining what’s going on and how to address it. They value your time.”

A Health Care Team That Listens

“We place people at the centre of all decisions relating to their health. We actively seek feedback and would like for you to tell us how we could be doing better."

Person-Centred Care

"Our receptionists pay attention to the small details and will go out of their way to ensure your comfort."

A Warm Welcome

Rosedale Medical Practice West Pennant Hills

Care Outside the Box



37 Coonara Avenue, West Pennant Hills NSW 2125

Phone: 02 9680 9644

Get in touch